what is the difference between OEM and ODM services?
OEM (Original Equipment Manufacturer) services involve manufacturing products based on the design specifications provided by another company. The client provides the design, and the OEM produces the products to those exact specifications.
ODM (Original Design Manufacturer) services, on the other hand, involve the manufacturer designing and building products themselves, which are then rebranded and sold by other companies. In this case, the ODM provides both the product design and the manufacturing service.
What is the minimum order quantity (MOQ) for OEM/ODM products?
The MOQ varies depending on the product type. We strive to accommodate our customers' needs as much as possible. Please contact our Sales Team for detailed information and to discuss your specific requirements.
What are your lead times from order to delivery?
Lead times typically range from 1 to 3 months, depending on the type of product and the specific steps involved in the manufacturing process.
Do you comply with international quality and safety standards?
Absolutely, we comply with a robust certification system that includes ISO 9001:2015 for quality management and IEC 62443-4-1 for cybersecurity. We also maintain product-specific certifications such as UL, Emark, CE, and FCC Class A/B. With this strong foundation of certifications, we are confident in our ability to provide services and products that meet the highest standards of quality and safety.
How do you ensure product quality during manufacturing?
We maintain strict quality control throughout the manufacturing process by implementing rigorous testing at multiple stages, including initial design validation, in-process inspections, and final product testing. Our facilities are equipped with advanced testing labs, and we adhere to international quality standards to ensure every product meets our clients' exact specifications.
What kind of post-sale support do you offer?
We offer comprehensive post-sale support that includes technical support, warranty services, and long-term strategy partnerships. Our dedicated customer service team is available to assist with any operational issues to ensure customer satisfaction and the long-term reliability of our products.
How do you handle intellectual property protection?
We take intellectual property protection seriously. We ensure that all client designs and proprietary information are kept confidential and secure. Our agreements include confidentiality clauses, and we use secure systems and protocols to manage and store sensitive information, protecting it from unauthorized access or duplication.
What are the costs involved in OEM/ODM services?
The costs for OEM/ODM services can vary based on the complexity of the product design, materials used, and the volume of the order. We provide a detailed quote after assessing the specific requirements and specifications provided by the client. This quote includes all costs associated with design, production, testing, and delivery to ensure transparency and help clients plan their budget effectively.
